10.11.2014 - WINDOW SPECIALISTS HAVE SOLUTION TO STICKY PROBLEM

The owner of a 1901 stone terrace house can now remove and repaint her windows herself thanks to a successful renovation proj...

07.11.2014 - VENTROLLA MARKETING EXECUTIVE GAINS GOOGLE QUALIFICATION

Congratulations to Stephen Brownsteele, Digital Marketing Executive at Ventrolla, for achieving his Google AdWords qualificat...

31.10.2014 - DON’T LET YOUR WICKED WINDOWS WORRY YOU

This Halloween you might want to take heed of your wicked window woes before the harsh winter sets in. With eerie thoughts running through your mind, it’s at th...

23.10.2014 - VENTROLLA SOUTHAMPTON CELEBRATES 25 YEARS IN BUSINESS

Period window specialist, Bryan Herbage, is celebrating a quarter of a century in business with Ventrolla. Raising a glass to...

20.10.2014 - BE SAVVY FOR BIG ENERGY SAVING WEEK

Saving energy is the order of the month as Big Energy Saving Week returns for a second time this year. From Monday 20th to Friday 24th October, Citizens Advice ...

10.10.2014 - VENTROLLA SCOTLAND TO BREAK THROUGH PANE BARRIER FOR CHILDREN’S CHARITY

Putting his best foot forward this weekend will be friend and colleague Bruce McGowan, who will be running the Royal Parks Fo...

30.09.2014 - VENTROLLA FEATURED IN HOMEBUILDING & RENOVATING MAGAZINE

Check out this month’s issue of Homebuilding & Renovating magazine for an in depth look at what to consider when repairin...

22.09.2014 - VENTROLLA EXPERTS ON HAND AT SCOTTISH HOME SHOW

Timber sash window specialist, Ventrolla, will be making an appearance at the Scottish Home Show this September, in the shows...

18.09.2014 - VENTROLLA RENOVATION HONOURS BUILDING AT MANCHESTER UNIVERSITY

A neo-classical, Grade II listed building dating back to 1919 has been given expert help to retain its front facade by period...

10.09.2014 - DISCOVER ENGLAND’S SPECTACULAR HERITAGE … FOR FREE!

From 11-14 September, thousands of volunteers invite you to experience local history, architecture and culture, an annual eve...

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Testimonials

“Both Matt and Lee were with me for a week and were hard working and conscientious , putting in a twelve hour day in order to complete the work load...

23 June 2010
...they were polite, reliable and approachable and I would recommend them to anyone.”

“I just wanted to write and say what a super job Richard and his colleague did with our windows...

11 May 2010
...they made a very noisy and messy job seem no trouble and their clearing skills at the end of the work day were much appreciated!! I felt it was very good that your office kept in touch with appointment arrangements and I appreciate you fitting i...more

“We were thoroughly impressed by the level of service, speed of installation, timely invoice and customer service follow up call. The entire process was efficient and highly professional...

05 May 2010
...The two installation chaps were friendly, knowledgeable and left the job really spotless. The customer service call pre-invoice was well received, with no issues to report. Your entire process from customer enquiry through to invoice payable is entir...more

“Good job!!”

30 April 2010

"I just wanted to let you know how pleased I was with every aspect of the service from my initial contact, the survey, installation, follow up and payments. You delivered a truly professional service and at a fair and justifiable price...

06 April 2010
...I would have no hesitation in recommending you. I cannot remember the last time I have felt so satisfied with a company’s product or service, hence my writing to let you know. Well done to you all and your company deserves much continued success...more

“I just wanted to let you know how pleased I was with every aspect of the service, from my initial contact, the survey, installation, follow up and payments. You delivered a truly professional service and at a fair and justifiable price...

01 April 2010
...I would have no hesitation in recommending you. I cannot remember the last time I have felt so satisfied with a company’s product or service”.

“Your technicians finished here at the end of last week and we must record how highly we appreciate the care, help and consideration they employed in all the work here...

26 March 2010
...At the end of each day, they cleaned up so thoroughly that there was no sign they had been working.”

"Ventrolla replaced the sash windows of my master bedroom in my East London Victorian terraced house a year ago. When I was looking for contractors, Ventrolla gave the clearest and most detailed estimate...

15 March 2010
...which allowed me to pick and choose options in order to stay within my budget. Once we agreed a contract with Ventrolla, the work was carried out in one day. The new sashes faithfully reproduced the curved top of the original windows, and their Sash R...more

"The changes to the seals in our bedroom window have increased the sound reduction to a noticeable extent...

11 March 2010
...this is important to us as we live on Brighton seafront and have passing traffic. We were pleased with the original Ventrolla work, and we remain very pleased with the quality of your work and especially your people. Ventrolla have agreed to cover the...more

“I would like to thank you all for the very efficient and friendly way in which you carried out the inspections and the work to refurbish the windows. I am extremely impressed with the quality of the work and the results...

22 February 2010
...The work has had a remarkable effect on temperatures and heat retention throughout the house. Weather conditions since the work was completed in mid December have been far worse than for many years, and yet fuel consumption has been cut by at least fi...more

“I had my window renovation carried out by Matt – he is a superb workman with great skills and an excellent work ethic. My windows are fabulous...

18 November 2009
...I can now work in my study without my hands freezing from the draught coming through the windows. Also, it is so much quieter – I can hardly hear the traffic now. What a huge improvement, I can’t thank him enough for his good work and care...more

“A very big thank you for the work you carried out which was completed in a very professional manner, exactly in the timescales you specified and at a standard which is better than I was expecting...

28 May 2009
...Your professionalism and pride in your workmanship is something that I have seldom found with tradesmen in the building trades and it made the process so much easier for us. There are very few occasions when you have any tradesmen into your house and ...more

“I just wanted to say a massive thank you for a fantastic job. The guy that came round was excellent…

21 May 2009
...very professional with great attention to detail and very tidy. Really really impressed…no hesitation in recommending you at all.”

"We found working with Ventrolla to be a pleasure; you were consistently clear in your proposals, willing to work with us to get the specification right for our needs and keen to suggest where we might be able to reduce our costs...

05 May 2009
...Your fitters were conscientious in their works, considerate of the times when other building users required noise to be kept minimised and did an excellent job of cleaning up following completion of the job."

"From initial contact through to installation, an entirely professional service was provided by not only experienced, but incredibly knowledgeable individuals...

01 May 2009
...In particular, we were most impressed by Colin Porter who was our first point of contact with Ventrolla and who undertook the survey. He not only had a passion for period properties and their appropriate renovation, but shared his wealth of knowledge ...more

“I just wanted to thank you for the excellent service I have once again received from Ventrolla & its employees. The gentleman who turned up on Monday morning (1 minute before the agreed time) was not only prompt but also courteous and very efficient...

01 May 2009
...He completed the job so quickly and even declined the offer of coffee so I didn’t even have a chance to ask his name! My job involves me being an absolute stickler for high standards of customer service (and it’s in the little jobs as well...more

"I have to say that the work was superb and the professionalism of the carpenters that did the installation was of the highest standard...

01 May 2009
...It cannot have been an easy job considering the height of the top window and the general mangy condition of the plaster, but they did an outstanding job and it was greatly appreciated. "

“Having looked into options for my large Victorian windows to be renovated I decided upon Ventrolla having first seen your leaflet, then a recommendation and finally reading the testimonials on your website...

01 May 2009
...I would like to say that from my initial phone call through to the survey and fitting, I was delighted with the professional but friendly service I received – no pushy sales person and assurance that if when the windows were being done, any of t...more

"I would very much like to tell how happy I am with the draught-proofing you have done to all of our windows...

29 April 2009
...The result - perfectly smooth running windows; no draughts; huge noise reduction; less cold air coming from the windows.  The advice/service - Great service explaining patiently all out options and being very friendly, transparent and organised. ...more

"We would like to take this opportunity to express our immense satisfaction with the restoration of our sash windows by Ventrolla...

15 April 2009
...We are extremely pleased with the final appearance of the windows, now being restored to their former glory. We were very impressed with the efficiency, time-keeping, attitude and cleanliness of the members of your staff who restored our windows. We ...more

"Once again, I should like to thank Ventrolla for another first class job...

15 April 2009
...Stuart, as ever was meticulous in his work. Not just putting in the new windows, but the lovely work making good where necessary. Our painter also commented on the standard of the finish".

"We are extremely pleased with the result achieved and with the way the work was carried out...

15 April 2009
...The windows now fit and look better, open and shut beautifully, have eliminated draughts and have cut down substantially noise from outside. Stewart and Larry did a first class job and you are fortunate to have such good hard working craftsmen. In ad...more

"I would like to say what a pleasure it has been dealing with your company...

15 April 2009
...Everybody involved has been informative, courteous, friendly and extremely helpful. Not only was I very impressed with Philip Bradley's help and expertise, but also with the young men who carried out the work. James and Andy were working on our house...more

"We are delighted with the windows and the resulting improvements to the appearance and comfort of our home...

15 April 2009
...We would be grateful if you could thank the men who carried out the work so skillfully. They worked extremely hard and were friendly and courteous at all times. They were careful to protect and cover up our belongings and tidied up after themselves e...more

“The house feels much warmer now it is draught free and we wish that we had done it years ago...

09 April 2009
...Will you please thank Ian and the team for the trouble they took in minimising disruption to or household and in explaining the technical details.”

"Faultless!"

09 April 2009

"So far we have been very impressed with the results of the Ventrolla System and the professionalism of the company...

07 April 2009
...I would particularly like to mention the all round great job done by Matt Pyne. I would have no hesitation in recommending the product in future."

"Just a note to let you know how pleased we are with the work carried out and the attitude of the fitters, who were cheerful, courteous, extremely punctual and excellent at their job...

07 April 2009
...It is so lovely to have sash windows that open and shut so easily and that no longer create draughts. We are most impressed with everything about your company and will certainly recommend you without hesitation."

"I am extremely pleased with the quality and thoroughness of the work. The attention to detail that your craftsman gave to the work was truly excellent...

06 April 2009
...and I really did not think at the beginning that the windows would be repaired as well as they have been."

"I would like to share with you the fantastic experience I had working with your company and would like to thank each and every member of your staff with whom I have dealt, for their professionalism, customer care and kindness...

19 March 2009
...Finally, thank you for an efficient and professional communication on the financial aspect of the project - there were no nasty surprises when the final bill arrived. The windows look absolutely fabulous and it's so nice and warm in the house. This is...more

"The two men who worked on my windows were so very nice to have around and I would certainly recommend them to anyone. I am sure you know that I pulled a dust sheet at the last minute and knocked over a whole can of white paint...

03 March 2009
...all over my own carpet and their clothes. Although they had finished the job, they stayed on and spent an hour cleaning up for me and washing the paint out with towels. Will you please tell them that I was so grateful because a professional cleaner ha...more

"I am delighted with my windows - thank you! I would like to congratulate the whole dedicated team at Ventrolla...

25 February 2009
...it was your excellent reputation which first attracted me and from first contact I received friendly and professional service from all your staff."

"The service I experienced from start to finish was outstanding. Very friendly service from the office staff, great communication at all stages, and very impressed with workmanship - so clean, tidy and quick...

18 February 2009
...I cannot recommend Ventrolla highly enough and will continue to tell anyone who ever asks me about windows! Thanks for everything."

"Just a quick email to thank you for recommending we should consider Ventrolla in respect of the renovation / replacement window work on our house in Husbands Bosworth...

17 February 2009
...They have replaced all the first floor front windows with exact replicas of the 18th century sashes we have downstairs including using reclaimed glass and exactly matching the lamb's tongue moulding and renovated the ground floor sashes retaining the ...more

"I would like to say what a pleasure it has been dealing with your company. Everybody involved has been informative, courteous, friendly and extremely helpful. Not only was I very impressed with...

09 February 2009
...Philip Bradley's help and expertise, but also with the young men who carried out the work. James and Andy were working on our house for just over two weeks, which obviously caused some degree of disruption. Normally, I would be looking forward to the ...more

"I want to add a personal note to say how satisfied I have been with every aspect of the installation: the inspection and explanations at the quotation stage, the courtesy and efficiency of...

02 February 2009
...the two young men who installed the work and the quality of the workmanship. It is good to find a company working to these levels and I shall have no hesitation in recommending you to others."

"I would like to share with you the fantastic experience I had working with your company and would like to thank each and every member of your staff with whom I have dealt, for their professionalism, customer care and kindness...

02 February 2009
...The windows look absolutely fabulous and it’s so nice and warm in the house. This is the least stressful decorating work I have ever commissioned and I wish you were also selling kitchens, bathrooms, repairing roofs, and fitted electricity and p...more

"Many thanks to all concerned for an excellent job and superb service throughout. It’s a delight to have attractive, draught-proof, functioning sash windows in our bedroom for the first time...

22 January 2009
...We shall be in touch to organise treatment of our other windows soon, and in the mean time will certainly be recommending you to others."

"I would like to express my gratitude to you and your team. The service you provide from the initial call to the work being completed is excellent. Your team of young men who fitted the Ventrolla System, were a credit to themselves and to you...

12 January 2009
...Hardworking, efficient, friendly and even eased the porch door for me - refusing any extra payment! They cleared up all the mess and the final job is superb."

"Once again your company has completed a thoroughly awkward task in repairing and restoring our sash windows. The first time was 15 years ago after we moved in when you revolutionised living in the wilds of Lincolnshire...

12 January 2009
...Then, as now, we shall be weatherproofed for the foreseeable future. It was amazing to watch the way your craftsman tackled all the problems culminating in an extremely first class result. The windows work easily and efficiently and it is a pleasure t...more

"Could I say how pleased we are at the way your firm has handled the whole of this job. It was welcome to find that matters were attended to promptly...

07 January 2009
...people turned up at the time appointed and the endless skill and trouble taken by the installer to do the work and clear up afterwards."

“What a difference the Perimeter Sealing System has made instantly, no draught coming through the windows, so the heating thermostat has been reduced by 3 degrees already...

15 December 2008
...Your team were pleasant, professional and so far as can be ascertained have done an excellent job. I will without reservation be happy to recommend your services to family, friends and clients through my property finding business."

“I would like to take this opportunity and personal thanks to both Lee and Gary, who performed the work on our windows. They arrived promptly at the start of the job, and were polite, professional and courteous throughout...

09 December 2008
...Their work was of a very good standard and they were both very considerate of the disruption that a job of this size and nature can cause to a residential property – still being lived in. At the end of each day, they ensured that their work site...more

“We are delighted with our windows, and the job Ian did on the front door is just amazing. I can’t believe the difference it has all made to the noise from the road...

08 December 2008
...We will be sure to call on your craftsmanship again whenever we decide what we are going to do with the back of the house.”

"Thank you for the work carried out on our windows just recently. The work was carried out quickly and efficiently with no disruptions or mess...

03 November 2008
...The windows now are very easy running and effectively leak tight, also the road noise is much less noticeable. I am sure we will not have to bother about windows for a long time to come!"

"We are absolutely delighted with the results, both in draught-proofing, sound-proofing and with the advantage of retaining the original windows so in keeping with our style of home...

20 October 2008
...The improvement to the house was immediate and having lived with your system for a week, it has proved to be everything your Company claims."

"Would you please pass on our personal and grateful thanks to your team, Graham and Alex, whose work was of the highest standard and whose cheerfulness in our adverse weather conditions here in Lincolnshire was very refreshing...

13 October 2008
...They completed the task with the minimum disruption to us, and with your assistance, in the time stated. They were very thorough in all the aspects of fitting your system, and most efficient in their clearing away afterwards. We would have no hesitati...more

"Can I take this opportunity to thank you for the work that you carried out for me and compliment the service I received. The installer was a credit to your company, he arrived when you said he would...

25 September 2008
...worked diligently and tidied up when he had finished. I would have no hesitation in recommending your services to my friends and neighbours."

"I wanted to write and thank your company for the professional and courteous way in which your representatives, Mark and Nigel carried out the installation. They were both extremely helpful and worked diligently to complete the project within the day...

18 August 2008
...I witnessed both the skill and speed with which the timber sections were removed, repaired and replaced...We have not yet had time to appreciate the thermal improvements made by installation of the system, but immediately noticed reduction in noise le...more

"I would like to thank you very much for the high quality of this product and to say that we would gladly recommend your company in future....

10 June 2008
...In particular, we wish to commend the high professionalism of your team throughout the work, especially considering the very difficult weather conditions experienced during the week of installation."

"I would like to thank your team for the work carried out on our windows. I was firstly pleased with the punctuality of yourself and your workers, and the company’s organisation as a whole...

20 May 2008
...I am very pleased with the work your installation team carried out. After having several other companies’ workmen in our house your team was a welcome change, they were able, tidy and polite."

"I would like to thank you for the renovation work you carried out to the windows at our house. It was a pleasant change to have workman who arrived when they said they would...

08 May 2008
 ...They worked very hard at the job in hand only taking a short break for lunch and they did keep the mess to a minimum."

"It is exceptional that I have the pleasure of writing a letter about the standard and quality of service received from another business. This is one occasion that I am delighted to be able to do so...

16 April 2008
...I have been extremely impressed with the highly professional way in which you dealt with our order for the renovation of our windows. Not only is the product first class but the workmanship of your installer was exceptional. He conducted himself with ...more

"May I take this opportunity to express our gratitude to your two colleagues who undertook the work at our premises. We are extremely grateful...

28 March 2008
...not simply for the work itself, but for the manner in which they conducted themselves to accommodate the nature of our work and the pressures that it entails. They are excellent ambassadors for your company and consequently I would have no hesitation ...more

"Can i just say what a fantastic job they did and also the fact that they left the house just as they found it, in fact probably cleaner than it was to be honest! It is comforting to allow such professionals into your home...

24 March 2008
...they were no trouble at all and got on with the work no problem and without the need for anyone to be around. Thanks again for a great job!"

“Please pass on our thanks to Eddie and Misha for an excellent job done. They were cheerful, humorous and very efficient. They sorted out any challenges effectively and without hesitation...

20 March 2008
...It was a pleasure to have them in the house and I would not hesitate to recommend their work to anyone in our position. Our windows look rather good.”

"We are delighted with the windows and the resulting improvements to the appearance and comfort of our home. We would be grateful if you could thank the men who carried out the work so skilfully...

13 March 2008
...They worked extremely hard and were friendly and courteous at all times. They were careful to protect and cover up our belongings and tidied up after themselves every night and thoroughly when they completed the job".

"We are very pleased with the works undertaken - the difference in terms of draught proofing and noise reduction has been immediately noticeable. Thanks too to your courteous and good humoured craftsmen, who made every effort...

25 February 2008
...to keep the disruption and mess to a minimum. We would have no hesitation in recommending Ventrolla and thank you once again for your friendly and efficient service."

“We are extremely pleased with the work, which was completed on schedule yesterday afternoon and were particularly pleased that Mr Davey came so promptly to check that the work had been well done...

07 February 2008
...My wife and I wish to express our appreciation of the skill, diligence and friendliness with which Garry and Paul undertook this assignment. I pass on that the very experienced local builder working on the site next door expressed his admiration of ho...more

"We are very pleased with the result and I am typing this letter in front of one of the repaired windows with the traffic whizzing past and can hear nothing but a faint murmur...

04 February 2008
...My thanks also to the men who did the work; they were always cheerful and worked like men possessed and did a great job."

"We are delighted with the Perimeter Sealing System you fitted on two of our sash windows, especially recently with all this cold weather, we have really noticed a difference...

28 November 2007
...I would also like to mention the helpfulness and professionalism of the young man who came to fit the system, Alex. He did an excellent job, and everything was finished perfectly. He answered all our questions and carried out the work quickly and left...more

“I have been extremely pleased with the renovation of the bay windows in my lounge. There is now no draught and the room appears much warmer...

02 November 2007
...Thank you for carrying out the work so promptly. I shall have no hesitation in recommending your company in the future.”

"May I thank you on behalf of my wife and I, for the excellent finished product and service given to us, in respect of the work undertaken on our property. Alex and Graham, were a credit to both themselves and the Company...

01 November 2007
...As a householder, the manner in which they worked and their tidiness on site made lift extremely easy. Thank you once again and please pass on, our sincere thanks and gratitude, to Alex and Graham."

"Tony Dee and his team went out of their way to ensure disruption was kept to a minimum. They were polite, respectful and extremely hard-working...

30 October 2007
...Nothing was left unexplained and the efforts made to ensure the house was left tidy after each day's work was exemplary - even if it meant finishing at 7pm!"

"We would like to take this opportunity to express our gratitude for the refurbishment work carried out to our sash windows and the way in which it was undertaken...

11 September 2007
...Graham, Alex and Adam are efficient, hardworking, tidy, a credit to Ventrolla and a pleasure to have about the place. On the bases of the high standard of their work and your firm's considerate and helpful attitude we would have no hesitation in recom...more

"The difference made to living in the house is huge - we now easily open and close all windows and the noise from the road is much reduced such that passing vehicles are hardly noticed...

12 July 2007
...The bonus of having the casement window to the stairs repaired so well is much appreciated. The gentlemen who undertook the work were exactly as you describe in the letter - professional, courteous, and willing to discuss the work as requested. We wer...more

"I'd like to take this opportunity to say what an excellent job your carpenters did with the renovation of my windows. It was finished quickly, efficiently and cleanly and they happily accommodated by schedule (as I work from home)...

06 March 2007
...I'm very pleased with the result - the windows now run very smoothly, there's no rattle and no draughts. They even cleaned the windows. It's an expensive renovation system but the result is first class. Dealing with your Company was a pleasure through...more

"I am very pleased with the work carried out by your company, all the rattles and draughts have gone and it has even helped to reduce the traffic noise and dust...

25 February 2007
...The craftsmen were pleasant, helpful and extremely efficient. They also cleaned up very thoroughly."

"May I take this opportunity to thank you for your excellent service. The draught-proofing has done exactly as you said; I cannot imagine why I ever wanted double glazing when your window treatment appears to be so good and so cost effective...

22 January 2007
..Our house is amazingly warm this Winter despite strong winds and very icy weather. My daughter's bedroom last Winter was bitterly cold but this year is warm and comfortable, for which she is very grateful. Your workforce have been helpful and considera...more